Moving a toon... DENIED!

So, I have 4 yearly accounts with TT, yet I still cannot move one toon from my son's account to mine. Ain't that S-P-E-C-I-A-L?!?!?!?

BRADLEY:Hello Pam.
PAM: Hi Bradley
PAM:is the toon transfer working yet? I haven't checked in a month or so...
BRADLEY:I see that you would like to request a Toon transfer. Is this correct?
PAM:Yes, please.
BRADLEY:Yes, but only for certain circumstances.
BRADLEY:Unfortunately, we are unable to process any Toon transfers in live chat between accounts at this time. However, this feature should be available again within a few weeks, so please check back soon. We apologize for any inconvenience this may cause, and appreciate your patience. However if there are extenuating circumstances behind your request, such as if you are purchasing or cancelling a second account, you are welcome to e-mail your request so that it may be considered by our engineers.
PAM: What in the world? Why is it STILL not possible to transfer a toon?
PAM: "check back in a few weeks" was months ago
BRADLEY:It is possible to move a Toon.
PAM: Ok. So you'll move my toon then?
PAM:From my son's account, to mine?
PAM:Or not, because I'm not cancelling an account?
BRADLEY:However it is only available under certain cicumstances at the moment.
PAM: I'm sorry, but that's ridiculous.
PAM: I pay for 4 accounts yearly
PAM:you get a ton of money from me each year
PAM:plus I've given 2 yearly gift subscriptions to friends
BRADLEY:I understand this can be frustrating.
PAM:yet, I can't move a toon
PAM:Oh hon, you have no idea.
BRADLEY:I do, I really do.
PAM: This has been going on for months.
BRADLEY:Let me give you the information on how to proceed with this request.
PAM: Ok.
BRADLEY:I understand.
BRADLEY:Submit your request, and your reason for the Toon transfer.
BRADLEY:To forward your transfer request to our engineers for consideration, please send your request to: Toontown@Disneyonline.com We will need the following information to complete the transfer: - Reason for the transfer (opening a new account, etc.) - Account name where the Toon in question resides - The name of the Toon to be moved - Account name where the Toon will be moved to - Does the Toon have any True Friends (Yes/No) We will also need at least three of the four verification questions below answered for each account: - Date of birth registered under - Last payment date - Payment type (Visa, American Express, PayPal, etc.) - Billing address
PAM: Ok
BRADLEY:We are working on getting this feature back for everyone, but in the meantime it is being done on a case by case basis.
PAM: It seems silly to hold this up simply because of the new emotes.
BRADLEY:That is not the only reason.
BRADLEY:There are a couple things going on with the Toon transfers.
BRADLEY:Also for your reference you will receive a transcript of this chat session in your E-mail when we are done.
PAM: Ok, I'll take your word for it.
PAM:Thanks for your help.
BRADLEY:I do apologize if this is an inconvenience.
PAM: It's been an inconvenience for quite some time now.
PAM:But hey, guess I'll have to continue to wait.
SERVER:PAM has closed the chat Session
BRADLEY:It appears that you are no longer active in this chat session. If you would like further assistance, Live Chat is available from 10:00 AM to 7:00 PM, Pacific time, Monday through Friday. Thank you again for choosing Toontown Chat Support, and have a Toon-tastic day!